Tag Archives: value

How much does it cost to NOT write a user guide?

Posted on 9 January 2011 by David Farbey

Ivan Walsh recently published an article called How Much Does It Cost To Write a User Guide? Like all Ivan’s articles this was very clear and sensible piece, and it explained all the different factors involved in determining the price … Continue reading →

Posted in technical writing | Tagged , , | 5 Comments

A bit of a grumble

Posted on 14 October 2008 by David Farbey

It’s happened to me so many times, I should be used to it by now, but I’m not. I meet people who are involved in product development, and when I try to talk to them about user documentation I get … Continue reading →

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Can better technical documentation give your business a competitive advantage?

Posted on 26 May 2008 by David Farbey

Many businesses regard the need to produce user documentation for their products as an unfortunate and expensive necessity, and they are therefore ready to classify their tech docs department as a “cost centre”, rather than a “revenue centre”. When times … Continue reading →

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