Tag Archives: users

Watch that space! (more from TCUK09)

Posted on 26 September 2009 by David Farbey

When Kath Straub gave her presentation on Reading beyond the words: How text formatting can enhance the readability and persuasiveness of text at the Technical Communications UK 2009 (TCUK09) Conference she created an unexpected storm. That’s probably because what Kath … Continue reading →

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User Documentation Survey 2009

Posted on 9 September 2009 by David Farbey

I’ve just launched my latest user documentation survey – click here to take part. Please do take part (it will only take you five minutes), and please pass this invitation on to anyone who might be interested. I’d like to … Continue reading →

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User Documentation Survey 2008

Posted on 17 November 2008 by David Farbey

Every so often I launch a survey about user documentation – sometimes it’s specifically for a conference paper, and sometimes it’s just as a small contribution to the growing body of knowledge in technical communications.This time I have included three … Continue reading →

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A bit of a grumble

Posted on 14 October 2008 by David Farbey

It’s happened to me so many times, I should be used to it by now, but I’m not. I meet people who are involved in product development, and when I try to talk to them about user documentation I get … Continue reading →

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At last, some consideration for users

Posted on 25 April 2008 by David Farbey

As I work extensively with companies developing computer software and hardware, I am proud to be a member of the British Computer Society (the BCS). I receive regular emails and magazines and occasionally attend local meetings. This week an email … Continue reading →

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