Category Archives: content strategy

An umbrella discipline?

Tweet This could be the set up for a joke: an information architect, a user experience designer, and a technical communicator sit down together to discuss their work. One of them says, “I want to make sure that visitors to … Continue reading

Posted in content strategy, technical communication | 3 Comments

The right instructions for the right audience

Tweet Some of you may know that one of my occasional hobbies is baking bread. It’s one of the few things I do that doesn’t involve a monitor and a keyboard (except when I’m looking for a new recipe). Inspired … Continue reading

Posted in content strategy, technical communication | Tagged , | Leave a comment

Where are the “strategic” technical writers?

Tweet This week I attended another very enjoyable and interesting session of the London Content Strategy Meetup, one of two regular content strategy groups that are active in London (the other one is the UK CSA). This week’s event was … Continue reading

Posted in content strategy, technical communication | Tagged , | 14 Comments

At last someone gets it right

Tweet You know me. I’m a passionate advocate of user-focused content. I have frequently criticised people who get the user focus wrong with their products and websites. So the presentations I saw on 19th April at the London Content Strategy … Continue reading

Posted in content strategy, information design | Leave a comment