Author Archives: David Farbey

On Awards and Algorithms

I am very proud to be listed as No. 8 on MindTouch’s list of Tech Comm Influencers for 2011. Nevertheless, and despite that fact that I don’t have a good success record at questioning awards I receive (or don’t receive), … Continue reading

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Following punctuation rules? Don’t forget to think!

Ugur Akinci published a useful post earlier this week on The Discipline of Punctuation in Technical Writing. I agree with Ugur’s general point, that technical writing needs to display “discipline, precision, and consistency”, and with many of his specific statements, … Continue reading

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Plenty of UK events in 2012

Happy new year everyone. If you are interested in technical communication, information design, or content strategy (or any combination of the three!) there’s a lot going on in the UK in 2012. Here are just a few of the highlights … Continue reading

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The “Minimum Effective Dose” of Content

When I spoke at the Congility Conference in May 2011 I used the phrase “minimum effective dose” to describe the amount of content we need to deliver to our users. This is a phrase that arose in discussions about content … Continue reading

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Don’t write about the “Cancel” button

In my opinion, when you are creating task-based help topics for software users you don’t necessarily need to write about the Cancel button in a dialog box. Here’s why.

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Be a “pig” not a “chicken”!

In agile software development team members often distinguish between two kinds of participants, ”pigs” and “chickens”. The allusion is to a meal of bacon-and-eggs, in which a chicken may have an interest but to which a pig is “fully commited”!

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Another Myth About Content

It’s time for a few more comments from me on Myths About Content. (For myths 1 and 2 please see my earlier post.) Myth no. 3 – Content is easy to find One of the most pervasive myths about content is that … Continue reading

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Myths About Content

People who aren’t directly involved in creating content often hold a set of beliefs about what content is and how it is created that can only be described as myths. That may sound a little harsh, because believing in myths … Continue reading

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