When you’re a technical communicator you need to know what are the right questions to ask – and who to address those questions to.
This is the topic I’d been thinking about when my very good friends at Firehead Ltd. asked me to be their guest blogger and write something for them, which I was delighted to do. I clearly wrote too much for one article so they have published it in three parts:
- What to ask analysts (published 2nd August 2010)
- What to ask managers (published 9th August 2010)
- What to ask engineers (published 16th August 2010)
All three parts have now been published. Please follow this link to read the first part, follow this link to read the second part, and this link to read the third part. (Sharp-eyed readers will note that some of the text is identical in all the posts. This was a decision taken by Firehead’s editors.)
If you’re a technical writer in a hurry, you may be interested to know that the third part has had the most positive responses from other technical writers.








The schedule for David’s guest posts goes like this:
- Monday 2 August: What to ask analysts
- Monday, 9 August: What to ask managers
- Monday, 16 August: What to ask engineers
Don’t miss David’s articles! They’re insightful, well written and very practical.
- CJ from Firehead