Monthly Archives: October 2008

Documentation standards? Who needs them?

A document called “BS ISO/IEC 26514:2008 Software and systems engineering: Requirements for designers and developers of user documentation” was published in June 2008, and is available from the BSI (though it’s quite expensive to buy if you’re an individual purchaser). … Continue reading

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A bit of a grumble

It’s happened to me so many times, I should be used to it by now, but I’m not. I meet people who are involved in product development, and when I try to talk to them about user documentation I get … Continue reading

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Bad news for UGC from "Private Eye"

User-generated content (UGC) is all the rage these days. It’s at the heart of many social networking web sites, and is increasingly becoming monetized as well. For example, there are web sites where you can upload a video from your … Continue reading

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